Johnny is going to a class in Texas the same time as me, so this week, we've been running all over base to make our travel arrangements. One of the offices we've frequented is the passenger travel office. We first went there last week to turn in our original orders. We were helped by a young Senior Airman named Heather Wells, who was the most delightful person I've met in a while. She was intent to help us, and it made our day much easier.
After making our original plans, we somehow managed to swing a rental car authorisation, which was an odyssey in itself. Therefore, we had to go back to passenger travel. As we walked up the stairs, I confessed to hoping SRA Wells would be working, and Johnny agreed. Luckily, she was, and changing our arrangements was a breeze, thanks to her assistance.
Yesterday, we both received our itineraries from the travel agent on base, and they were both wrong. We could (or should) have gone to the travel agent on base to fix the errors. However, we decided to go to passenger travel because we knew SRA Wells would be able to help us better than the Italians at the travel agency. Again, she greeted us with a smile and acted as though our travel issues were nothing to worry about. Within a few minutes, we were booked on better flights in better seats, and she even arranged for me to get vegetarian meals.
It's not often I come across people that are so eager to please, especially in the Air Force. So when I meet someone as enthusiastic as Heather Wells, I take note. Plus, Johnny and I both thought she had a sexy voice, which didn't hurt.
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